This website is operated by Rev9. Throughout the site, the terms “we”, “us” and “our” refer to Rev9. Rev9 offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
TERMS AND CONDITIONS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
RETURNS
For retail customers' returns, item(s) must be brand new in box condition with original packaging in resellable condition and accompanied with a printout of the receipt or invoice must accompany the item(s). Returns must be made within 14 days from the original purchase date on the receipt/invoice for a full refund. After 7 days from the original purchase date, a 25% restocking fee, return shipping and all/any other fees apply prior to refund, refund subject to our full discretion and review of your order. Fees, shipping costs are subject to our full discretion and review to determine refund eligibility. For shipped orders, shipping, return shipping, reshipment, and handling fees, fees are final and nonrefundable. No returns after 30 days from the date of package received, no exceptions. Any/all approved Returns will be issued in the original form of payment.
For distributors' returns, item(s) must be brand new in box with original packaging in resellable condition and accompanied with a printout of receipt or invoice is required within 15 days for a full refund minus any/all restocking fees, fees, return shipping costs, all/any shipping related fees/costs, and review of the order at our full discretion. After 15 days when an item is returned, there will be a 25% restocking fee and minus any/all restocking fees, fees, return shipping costs, all/any shipping related fees/costs, and review of the order at our full discretion. For shipped orders, shipping fees and handling fees, fees are not refundable. No returns after 30 days from the date of package received, no exceptions. Any/all approved Returns will be issued in the original form of payment.
For all returns, only the original buyer may initiate the return process. Second purchasers and beyond do not qualify for any returns, no exceptions. Defective items may be exchanged for the same item only Godspeed Project will inspect all returned products, subject to our discretion. Rev9 will not accept items if: parts have been used or installed, parts have been modified (e.g. powder coating, heat treatment, welding, cutting, etc.), altered, and/or parts that were damaged in a car accident. The buyer is advised to insure the full value of the returned goods for their own protection incase of damage/loss during shipping. Neither Rev9 nor the shipping company would be responsible for any damage or loss in shipment. Refunds will not be issued on returned products that are damaged on the way back to our warehouse. Before any return, buyer/send must obtain authorization directly from Rev9 authorized personnel in writing prior to any returns, please contact our customer service by phone and email, we will NOT accept any returns without any expressly written approval by Godspeed Project staff. Return of non Rev9 products will be considered an act of fraud.
SPECIAL ORDERS
All special orders require a minimum none-fundable deposit of 50%. If there is any cancellation by the buyer for any reason, the deposit is forfeited immediately. In addition, Rev9 is not responsible for any delayed shipments. Buyer shall not be entitled to charge backs, reductions of price, or other offsets as a result of late shipment. Buyer agrees that special orders' arrive date is not guaranteed.
SALES TAX
Sales tax is only required for orders shipping within our resident state of California. Therefore, all orders shipping within California will be charged the applicable sales tax.
PRICING
Prices are subject to change without notice. Pricing errors are not the responsibility of Rev9 . In the event of a pricing error, we will either refund the order in full or provide the client with the option to pay the difference. Rev9 reserves the right to refuse or cancel any orders placed for a product listed at the incorrect price.
TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Rev9 shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Rev9 shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Rev9 shall immediately issue a credit to your credit card.
COPYRIGHTS
All materials appearing anywhere on this web site, internet and related sites are protected by worldwide copyright laws and treaty provisions. The copyright on such materials is held by Rev9 or by the original creator of the materials. None of the materials may be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any form or by any means without written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this web site, internet or related site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
FITMENT ISSUES
Rev9 is not responsible for any fitment issues. It is your responsibility to confirm proper vehicle fitment prior to completing a purchase. If you have any questions, please contact a member or our team.
INSTALLATION
All installations of Rev9 products should be performed by either an authorized Rev9 dealer or a professional who specializes in suspension tuning. Rev9 cannot be held liable for damages resulting from improper installation. After installing the suspension system, please ensure proper clearance is made prior to closing the hood and check that the tires or wheels do not conflict with the suspension. Suspension can only be installed on the car model it was designed for. Do not attempt to modify any parts of Rev9 products. Modifications may cause damage to your vehicle and the product, which Rev9 takes no responsibility for.
WARRANTY AND DISCLAIMER
Items that are sold by Rev9, may not be legal for street use in all states. It is the buyer’s responsibility to comply with applicable state laws. Buyer should understand that due to strict U.S. Federal and state safety crash guidelines, Rev9 is not responsible or liable for any damages or any injuries that incurred upon possible accidents due to driver error, incorrect installations, bad judgment, or natural disasters. All products are intended for off-road use and should be used for that intended purpose only. Rev9 does not take responsibility buyer's installation modifications and unusual stress of the product(s). The buyer assumes all responsibilities for determining the suitability of the products. Rev9 is not responsible for any damages incurred either directly or indirectly on the vehicles or operators/passengers within the vehicles. An invoice is required for all warranty claims, no exceptions. All products must be professionally installed by an experienced certified mechanic.
OFF ROAD USE ONLY
Unless explicitly stated otherwise, all products sold by Rev9 are designated Race Only and are for competition/off road use limited to racing formally sanctioned by a recognized racing organization. Rev9 will not be responsible for any property loss, injuries or casualties resulting from non-racetrack use of products.
CUSTOMER INFORMATION
Any customer information including email addresses received by Rev9 will only be used in connection with your order and will not be sold or transferred to any third party. Periodically, Rev9 may communicate with customers via email newsletters. If for any reason you do not wish to receive email communications for Rev9 you may unsubscribe from the email, or contact a member of our team to be removed from our mailing list. Please review our full privacy policy here.
